Privacy Policy
Covers how we collect and protect your personal information. Works alongside these terms to keep your account secure.
LEGAL REFERENCE
Our Terms Shape Your Account
When you open an account with tokyo404, you're joining a platform built around transparent rules. These terms cover how your account works, what happens when you deposit via...
Account SecurityPayment ClarityFair PlayYour RightsSupport Access
Policy Foundation & Jurisdiction
tokyo404 operates under the terms outlined here, applicable to accounts opened in supported Indonesian regions. Your account agreement begins the moment you confirm your details and make your first deposit through DANA, OVO, GoPay or QRIS. We maintain these terms to protect both your account and the integrity of our live tables, slot lobbies and sportsbook markets. Disputes are handled through our
support team first; escalation paths are detailed in your account settings. These terms may be updated; we'll notify you of material changes before they take effect.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLATFORM TRUST SIGNALS
Why These Terms Matter
Account Protection
Your deposit, winnings and personal data are protected under our terms. We encrypt all transactions and keep payment records for your reference.
Payment Transparency
DANA, OVO, GoPay and QRIS deposits are processed instantly. Our terms spell out hold periods, refund windows and what happens if a transaction fails.
Fair Play Commitment
Live tables and slot lobbies operate under certified RNG standards. Our terms guarantee you the same odds as every other player in the room.
Dispute Resolution
If you disagree with a transaction or game outcome, our terms outline the steps we take to investigate and resolve it fairly.
Withdrawal Rights
You can withdraw your balance anytime. Our terms detail processing times, minimum amounts and which payment methods are available for your region.
Account Closure
If you choose to close your account, our terms cover what happens to your balance, how we handle your data and whether you can reopen later.
PLATFORM COMPARISON
Consistency Across Our Policies
Payment Policy
Details deposit and withdrawal rules specific to DANA, OVO, GoPay and QRIS. Referenced throughout these terms for clarity.
Responsible Account Use
Outlines account restrictions, cooling-off periods and what happens if we detect unusual activity on your account.
Bonus Terms
If you claim a promotion, bonus terms apply alongside these core terms. Always review both before you start playing.
Dispute Procedure
Step-by-step guide for raising concerns about transactions, game outcomes or account access. Feeds into these terms.
Sportsbook Rules
Specific to our sportsbook markets. Covers bet settlement, odds locks and what voids a wager. Complements these general terms.
Live Casino Standards
Governs live table conduct, dealer interaction and game flow. Sits within these terms as a sub-policy for table players.
What Defines Your Account Here
Instant Deposits
DANA, OVO, GoPay and QRIS deposits hit your account in seconds. No waiting, no verification delays. Start playing the moment your balance shows.
Real Withdrawals
Your winnings move back to your e-wallet or bank account within hours. Our terms guarantee no hidden holds or surprise fees on payouts.
Transparent Fees
Every charge is listed upfront. Our terms spell out deposit minimums, withdrawal thresholds and any platform fees before you commit.
Account Limits
You set your own deposit caps and session timers. Our terms let you adjust these anytime through your account settings.
Data Security
Your personal details and transaction history are encrypted end-to-end. Our terms commit to never selling or sharing your information.
Dispute Handling
If something goes wrong, our terms guarantee a response within 48 hours. We investigate every claim and resolve it fairly.
Terms & Conditions Questions
Our terms allow cross-wallet withdrawals. Deposit method doesn't lock your payout option. You can withdraw to any supported e-wallet or bank account in your region.
QRIS deposits are fee-free on our end. Your bank or e-wallet provider may charge a small transfer fee; check with them first. Our terms guarantee no hidden platform charges.
Our terms set the minimum withdrawal at Rp 50,000. Maximum depends on your account history and payment method. Check your account dashboard for your specific limits.
Yes. Our terms allow account closure anytime. Your balance is returned to your payment method within 48 hours. You can reopen a new account after 30 days.
Contact our support team with your transaction ID. Our terms require us to investigate within 48 hours and respond with findings. Most disputes are resolved within 5 business days.
Yes. Core terms apply to both. Sportsbook has additional rules on bet settlement and odds locks; live casino has table conduct standards. Both are covered in your account agreement.
Our terms can be updated, but we notify you 14 days before material changes take effect. You'll see the notice in your account. Continuing to play means you accept the new terms.