LEGAL REFERENCE

Your Privacy Matters to Us

We built tokyo404 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...

Data ProtectionTransparent PracticesIndonesia-CompliantAccount SecurityPayment Safety
tokyo404 Your Privacy Matters to Us

How We Handle Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any...
Live Chat Chat with our support agents during business hours...
Account Settings Manage your privacy preferences, communication choices and data...
PLATFORM TRUST SIGNALS

Why You Can Trust Our Privacy Practices

Encryption Standard

All data transmitted between your device and our servers uses SSL/TLS encryption, the same standard banks use to protect financial transactions.

Regular Audits

We conduct independent security audits and penetration testing to identify and fix vulnerabilities before they affect your account.

Compliance Framework

Our privacy practices align with data protection regulations in supported regions and international standards for online gaming platforms.

Limited Access

Only authorized tokyo404 staff with a legitimate business need can access your personal information, and all access is logged and monitored.

Third-Party Vetting

Payment processors, hosting providers and analytics partners we work with are vetted for security compliance and sign strict data protection agreements.

Incident Response

If a security incident occurs, we notify affected users promptly and provide guidance on protecting your account and payment methods.

PLATFORM COMPARISON

Consistency Across Our Platform

01

Same Standards Everywhere

Whether you're on our live casino tables, slot lobbies or sportsbook, the same privacy and security standards apply to your data.

02

Unified Account Protection

Your single tokyo404 account is protected by the same encryption and authentication methods across all our gaming verticals.

03

Consistent Payment Security

DANA, OVO, GoPay and QRIS transactions are processed through the same secure gateways regardless of which game or market you're using.

04

Transparent Logging

All account activity—logins, deposits, withdrawals and gameplay—is logged consistently so you can review your history anytime.

05

Unified Privacy Controls

Privacy settings you configure in your account apply across live tables, slots and sportsbook without requiring separate adjustments.

06

Single Data Request Process

If you request your personal data or ask for deletion, we handle it through one streamlined process covering your entire account.

07

Coordinated Updates

When we update our privacy practices, the changes apply uniformly across all tokyo404 services and are communicated to you in advance.

What Defines Our Privacy Approach

Zero-Knowledge Architecture

We design our systems so that even our staff cannot access your passwords or full payment card details—only you control that information.

Minimal Data Collection

We collect only the information necessary to verify your identity, process your DANA, OVO, GoPay and QRIS deposits, and comply with local law.

Automatic Session Timeout

Your account automatically logs out after a period of inactivity to prevent unauthorized access if you step away from your device.

Two-Factor Authentication

Protect your account with optional two-factor authentication, adding an extra layer of security beyond your password.

Withdrawal Verification

Before we process withdrawals to your DANA, OVO, GoPay or QRIS account, we verify the request matches your registered payment method.

Privacy by Default

Your account is private by default—no personal information is shared publicly, and your gameplay history is visible only to you.

Privacy Policy Questions Answered

We retain your data for the minimum time required by law in supported regions, typically 5–7 years for financial records. After that period, we securely delete or anonymize your information unless legal obligations require us to keep it longer.

Yes. Contact [email protected] with a data access request and we'll provide a complete export of your personal information, account activity and transaction history within 30 days.

We do not sell your data. We share information only with payment processors, hosting providers and legal authorities where required by law. All partners sign strict confidentiality agreements.

No. Your payment details are processed through secure third-party gateways and tokenized. We store only a reference token, never your actual card or wallet credentials.

We maintain cyber insurance and incident response protocols. If a breach occurs, we notify affected users immediately, provide credit monitoring where applicable, and work with authorities to investigate.

Yes. Request account deletion via your settings or email [email protected]. We'll delete your personal data within 30 days, except records we must retain for legal or financial compliance.

We use SSL encryption, monitor for suspicious login attempts, offer two-factor authentication, and automatically log you out after inactivity. Never share your password or one-time codes with anyone.